We make sure that you never need to use this policy. But still for records here it is:-
In each of these cases please follow corresponding guidelines given below :
If you have received a damaged item or if the item you received was not the item you ordered, of the measurement is not as per your given measurement, please contact us by email within 24 hours of your receipt of the product along with the picture of the product with measurement tape on it and order details[QC Tag, Product Slip].
For returning the product, you will first have to confirm the return rates with us and after our approval only the products will be send by you. If it is not done in this way, than we would not be baring the return charges.
It is important that you save all packing materials as well as the item itself. When you reach us, we’ll give you instructions on how to proceed so that we may replace the item as soon as we receive your products.
We will ship a replacement item at the earliest possible with no extra shipping cost to you
If the original ordered item is no longer possible then we will request you to choose an alternate item and ship the same to you with no extra shipping cost to you, but the differential charges of the selected product will have to be paid by customer.
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